Today › Knowledge
What the team knows, and what it doesn't yet.
The agents read SharePoint › Seilschaft, where the team already writes. Nothing is copied into a separate database. When an agent cannot find an answer, it says so and logs the question here.
Sources
Gaps: asked, not answered
Add a document
__I:upload__Drop a file into SharePoint › Wissen
PDF, Word or Excel. The agents can use it within a minute.
PDF, Word or Excel. The agents can use it within a minute.